Frequently Asked Questions
Find answers to common questions about our products, ordering, shipping, and partnership programs.
You can request a quote through our contact form or email us directly at sonarexlp@gmail.com. Our team will respond within 24 hours with pricing, availability, and shipping details tailored to your order.
MOQs vary by product category. Food products typically start from 100kg, supplements from 500 units, frozen goods from 200kg, and packaging from 1,000 units. Contact us for specific product MOQs.
We accept bank wire transfers, letters of credit (L/C), and PayPal for smaller orders. For established partners, we offer NET30/NET60 payment terms upon credit approval.
Our food product line includes spices (cinnamon, saffron, turmeric, etc.), premium coffee, sour milk products (yogurts, kefir), bakery ingredients, artisan cheeses, and gourmet oils including extra virgin olive oil and truffle oil.
We offer a comprehensive range including multivitamins, omega-3 fatty acids, probiotics, protein powders (whey, plant-based, casein), herbal supplements (echinacea, ginseng), and antioxidants (Vitamin C, E, CoQ10).
Yes! We offer custom formulations for nutritional supplements and custom packaging options. We work closely with you to develop products that meet your specific branding needs and health goals of your target audience.
Yes, we supply premium frozen meats, seafood, vegetables, and fruits. Our cold chain logistics maintain optimal temperatures throughout the entire supply chain to ensure maximum freshness and food safety.
We distribute to over 50 countries worldwide. Our logistics network covers North America, Europe, Asia-Pacific, Middle East, and Africa. Contact us for availability in your specific region.
Shipping times vary by destination. Standard orders typically arrive within 7-14 business days. Express shipping options are available for time-sensitive orders. Frozen goods shipping timelines depend on cold chain logistics requirements.
Our frozen goods are shipped with specialized cold chain logistics. We use temperature-controlled containers, real-time monitoring, and certified cold storage facilities to maintain product integrity from warehouse to your door.
Every product undergoes rigorous quality checks. Our supplements are tested for purity, potency, and safety. Food products are sourced from certified suppliers and inspected for freshness and compliance with international food safety standards.
Yes, our products hold various certifications depending on category. This includes HACCP, ISO 22000, GMP for supplements, organic certifications for select food products, and FDA compliance for US-bound goods.
We prioritize sustainable sourcing, eco-friendly packaging using recycled and biodegradable materials, optimized shipping routes to reduce carbon footprint, and partnerships with ethically responsible suppliers.
Simply contact us through our website or email sonarexlp@gmail.com expressing your interest. We'll discuss your business needs, product interests, and set up your partner account with access to wholesale pricing.
Yes, we offer both white-label and private-label options. We can customize product formulations, packaging design, and labeling to reflect your brand identity, helping you build a unique product line.
We provide product specifications, high-quality imagery, nutritional data sheets, and marketing materials to help you promote our products to your end customers effectively.